Terms and Conditions

1. Acceptance of Terms

By accessing and using the services provided by Pristine Shine, you agree to comply with and be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

2. Services

Pristine Shine provides professional cleaning services for residential and commercial properties. The specific services to be provided will be agreed upon between Pristine Shine and the client prior to the commencement of any work.

3. Pricing and Payment

Prices for our services are as quoted on our website or as agreed upon in writing. Payment is due upon completion of services unless otherwise agreed. We accept various forms of payment as specified on our website or in our communication with you.

4. Cancellation and Rescheduling

If you need to cancel or reschedule a cleaning appointment, please provide at least 24 hours notice. Late cancellations or no-shows may be subject to a cancellation fee.

5. Access to Property

You agree to provide our cleaning team with safe and reasonable access to your property to perform the agreed-upon services. You are responsible for securing any valuables and removing any fragile items from the areas to be cleaned.

6. Satisfaction Guarantee

We strive to provide high-quality cleaning services. If you are not satisfied with our work, please notify us within 24 hours of service completion, and we will re-clean the unsatisfactory areas at no additional cost.

7. Liability

Pristine Shine carries liability insurance to cover damages that may occur during the cleaning process. However, we are not responsible for damage due to faulty or improper installation of any item. Pre-existing damage or normal wear and tear are also not covered.

8. Privacy

We respect your privacy and handle all client information in accordance with our Privacy Policy. Please refer to our separate Privacy Policy for more details.

9. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any changes indicates your acceptance of the new terms.

10. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

Pristine Shine
7198-7000 W 20th Ave, Lakewood, CO 80214, USA
Phone: +1 (303) 213-9875
Email: pristineShine@clean.us